Effective Date: March 19, 2026
At Calevid, we respect your privacy and are committed to protecting your personal information. This policy explains the information we collect, why we collect it, and your rights. It applies to all users of our website and services.
Information We Collect
Personal Information: When you register, sign up for our newsletter, contact support, or use our platform, we may collect:
- Name and contact details (email, phone number, billing address).
- Account credentials and preferences.
- Payment information (processed securely via third-party payment providers; we never store full card numbers).
Usage Data: We collect information about how you interact with our services, including:
- IP address, browser type, device type.
- Pages visited, features used, time spent on pages.
- Cookies and analytics tracking for site performance.
Automated Tracking: We use cookies, pixel tags, and similar technologies to improve user experience, personalize content, and measure marketing effectiveness.
How We Use Your Information
- To provide and maintain our services.
- To communicate with you, including service updates, promotions, and support.
- To personalize content and improve functionality.
- To detect fraud, prevent abuse, and ensure security.
Sharing Your Information
We do not sell your personal data. We may share information with:
- Service providers who help us operate the platform (hosting, analytics, payments).
- Legal authorities, if required by law, regulation, or legal process.
- In case of mergers, acquisitions, or business transfers.
Your Rights
Depending on your location, you have rights to:
- Access, correct, or delete personal data (GDPR & Kenya Data Protection).
- Restrict or object to the processing of your data.
- Withdraw consent to marketing communications.
- Receive a copy of your data in a portable format.
International Compliance
- EU GDPR: Users in the EU have enhanced rights, including the right to lodge a complaint with a supervisory authority.
- Kenya Data Protection Act 2019: We comply with Kenyan regulations regarding collection, storage, and processing.
- USA: Compliance with applicable federal and state laws, including CCPA, where applicable.
Data Security
We use administrative, technical, and physical safeguards to protect your data. However, no system is completely secure.
Retention
We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors.
Changes to This Policy
We may update this policy to reflect changes in our practices or laws. Changes will be posted with an updated effective date.